WFS Secures Cargo iQ Quality Certification Across EMEA and Asia Regions

According to a recent announcement from Worldwide Flight Services (WFS),now part of SATS,the company has successfully met Cargo iQ’s quality standards for its air cargo operations across Europe,the Middle East,Africa,and Asia (EMEAA).

This certification spans approximately 50 key airport locations in countries including Belgium, Denmark, France, germany, India, Ireland, Italy, the Netherlands, South Africa, Spain, sweden, Thailand and the UK.

Cargo iQ is backed by the International Air Transport Association (IATA) and includes around 60 prominent airlines along with freight forwarders and ground handling agents worldwide. The initiative aims to establish quality benchmarks for global air cargo thru systematic shipment planning and performance tracking based on shared business processes.

The Master Operating Plan (MOP) created by Cargo iQ outlines a standardized procedure for transporting air cargo from start to finish. It also introduces uniform performance monitoring throughout shipment movements from sender to receiver.

This standardization is crucial for WFS and similar handlers as it highlights essential export milestones like accepting shipments into warehouses and confirming their readiness for transport. For imports under Cargo iQ’s guidelines—this means receiving cargo off flights promptly while keeping freight forwarders informed about collection availability before final delivery.

To achieve certification status with Cargo iQ requires companies to demonstrate that they have integrated MOP into their daily operations effectively. They must also show how they manage reporting processes while striving for ongoing improvements in service standards. An audit process ensures that there are training programs in place so all staff members at each station are well-versed in Cargo iQ’s requirements.

“Achieving this certification across our EMEAA region underscores WFS’s dedication alongside SATS towards enhancing service quality,” stated John dowds who serves as SVP Service Delivery – EMEA at WFS. “Our adherence to these processes allows us to unify our approach across all stations within this region while delivering recognizable service levels.”

“by utilizing Cargo iQ protocols,” he continued “we can oversee both export and import activities according to customer SLAs using real-time warehouse management systems at our facilities. This capability empowers warehouse managers to track performance live—allowing them versatility in reallocating resources or adjusting priorities when needed.”
The combined network of SATS and WFS operates over 215 stations spread across 27 nations—covering trade routes that account for more than half of global air cargo traffic.