Addressing crew shortage: Establish clear expectations for respectful and professional behaviour
The first of nine guidelines introduced in March by the Global Maritime Forum’s (GMF) All Aboard Alliance emphasizes the importance of fostering a respectful, inclusive, and collaborative working environment onboard vessels.
Respect is not just a value but a lived experience; it stems from how we act and how others perceive us. Creating a Culture of Respect begins with the right mindset and must be a core priority in addressing crew retention and satisfaction.
Why respectful behaviour at work matters
- A respectful workplace improves communication, job satisfaction, and a sense of belonging.
- Promoting respect and inclusion at both company and crew levels is critical to seafarer well-being.
- Respectful behaviour fosters effective teamwork and a positive onboard atmosphere.
- It involves compassion, kindness, and collaboration—regardless of role, rank, or identity.
10 key actions for establishing a Culture of Respect
#1 Recognize and appreciate the efforts and contributions of others
#2 Communicate policies and procedures openly to ensure everyone has access to the same information
#3 Clarify decision-making processes, and when appropriate, invite input from the crew
#4 Understand and practice allyship; advocate with others, not just for them
#5 Take concerns seriously; listen with empathy and offer genuine apologies when needed
#6 Be receptive to the needs, interests, and emotions of others
#7 Champion transparency and inclusion as foundational values
#8 See diversity as a strength and an asset to team performance
#9 Value every individual, regardless of their role or identity
#10 Stay curious and open to others’ experiences and viewpoints
At its heart, building a culture of respect is an ongoing commitment to genuinely valuing and acknowledging people.
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